Privacy Policy

Introduction

Welcome to Pause Botanica Inc. ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you provide when you visit pausemenopause.co, purchase our products, or otherwise interact with us.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy. Please take the time to review this document carefully.

Information We Collect

Personal Information

We may collect personal information you voluntarily provide, such as your name, email address, mailing address, phone number, and payment details, when you place an order, sign up for emails, or contact us.

Automatically Collected Information

We may automatically collect information about your device and how you interact with our site, including IP address, browser type, pages visited, and referring URLs, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your order and our products, improve our website and customer experience, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share information with trusted third parties who help us operate our business, including our e-commerce platform (Shopify), our fulfillment partner (Atomix Logistics), and our email marketing platform (Klaviyo), solely to provide their services to us.

Our site uses cookies to support core functionality, such as your cart, and to understand how visitors use our site. You can control cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at friends@tryluma.co.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Pause Botanica Inc., 20 Bay Street, 11th Floor, Toronto, ON, Canada. Email: friends@tryluma.co